In Super Gold CBD, we are committed to protecting the privacy and security of our customers and website visitors. Below we explain how we collect, use and protect your personal information in accordance with applicable European Union regulations, including the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

1. Data Controller

The person responsible for processing your personal data is:

Super Gold CBD
Kevin Pischner Feller
DE355639328
Alt salbke 88
39122 Magdeburg, Alemania
Email: supergoldcbd@gmail.com

2. Personal Data Collected

Super Gold CBD collects and processes the personal data that you provide directly through our website, such as:

• Name and surname
• Shipping and billing address
• Email
• Phone number
• Payment information (securely and encrypted)
• IP address and browsing data

3. Purpose of Data Processing

The personal data we collect is used for the following purposes:

• Order management: Process and ship your orders, manage returns and ensure proper customer service.
• Communication: Send you updates about your order, respond to your queries and provide support.
• Marketing: If you have given your consent, we may send you promotional communications, product news and special offers.
• Service Improvement: Analyze and improve our website and services by analyzing user browsing data and behavior.

4. Legal Basis for Data Processing

The processing of your personal data is based on different legal grounds:

• Execution of the contract: For the management and delivery of orders placed through our website.
• Consent: For the sending of commercial communications, provided that you have given your express consent.
• Legitimate interest: To improve our products and services and ensure the security of our website.

5. Data Conservation

Super Gold CBD will retain your personal data for the time necessary to fulfill the purposes for which it was collected, as long as the contractual relationship persists or as long as you do not request its deletion. However, we may retain some personal data for an additional period if required by law.

6. User Rights

As a user, you have the right to:

• Access: Request access to the personal data we hold about you.
• Rectification: Request the correction of inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data when they are no longer necessary for the purposes for which they were collected.
• Limitation of processing: Request restriction of processing of your data in certain circumstances.
• Portability: Request that we provide you with your personal data in a structured, commonly used and machine-readable format.
• Objection: Oppose the processing of your personal data in certain circumstances.

To exercise these rights, you can contact us via email at supergoldcbd@gmail.com. Responderemos a tu solicitud en el plazo máximo de un mes.

7. Data Security

Super Gold CBD implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. These measures include, but are not limited to, the encryption of sensitive information and the use of secure servers.

8. Data Sharing

Super Gold CBD does not share your personal data with third parties, except when necessary for the fulfillment of a contract, such as in the case of courier companies for the shipment of orders, or when required by law.

9. Cookies

Our website uses cookies to improve user experience, analyse traffic and deliver personalised content. For more information, please see our Cookie Policy.

10. Modifications to the Privacy Policy

Super Gold CBD reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page and, if relevant, notified by email. We encourage you to periodically review this Privacy Policy to be informed about how we protect your personal data.

11. Contact

If you have any questions or concerns about our Privacy Policy or how we treat your personal data, you can contact us at any time by email at supergoldcbd@gmail.com.